"When you come to see us we want you to feel at home. Therefore we will be delighted to give you a tour of our office during your appointment. You will meet with me and the rest of the team. Next you and I can sit down and discuss your oral health goals and concerns. Please bring your questions with you. I want you to feel comfortable asking me all your questions.
Next, through a comprehensive exam we will obtain a complete picture of your state of oral health. The exam is absolutely painless. Once we understand your unique situation, we will work with you to determine an action plan that fits your goals and needs."